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Troubleshooting Annotate PRO

If you can’t find your issue listed below try checking out the support page for the feature that you’re having an issue with or contact us. A list of known issues can be found here. 

What seems to be the problem?

  • Annotate PRO isn’t working right
  • I need to reset my password
  • Am I using the latest version of Annotate PRO?
  • Annotate PRO isn’t showing in my browser
  • The Alt + A keyboard shortcut isn’t working